ISO 41001
Process
41001
Professional Facility Management now means much more than building operations. Customers expect reliable, cost-effective and sustainable services, while regulatory requirements, sustainability expectations and risks associated with real estate operation are constantly increasing. ISO 41001 is the first international management system standard for Facility Management, which provides a uniform framework for the management and continual improvement of facility management services. The ISO 41001 certificate demonstrates to its customers and business partners that your organisation provides facility management services on the basis of regulated processes, at a high professional level and with continual improvement.
What is ISO 41001?
ISO 41001:2018 is the International Standard for Facility Management Management Management System (FMS).
The purpose of the standard is to support organisations
in the regulation of facility management processes
on continual improvement of service standards
to increase customer satisfaction
optimisation of operating costs
in the management of risks
in compliance with legal and contractual requirements
promoting sustainable operation.
ISO 41001 is not only applicable to Facility Management providers, but also to all organisations wishing to operate their own facilities professionally.
Benefits of ISO 41001 certificate
The standard helps to ensure uniform and consistent operation of services.
Regular assessment of service requirements and customer needs improves partner relationships.
The well-regulated processes may reduce operating losses and increase efficiency.
The planned maintenance, efficient use of resources and performance measurement may contribute to reducing operating costs.
Many customers assess the certified Facility Management system as an advantage, especially in large corporate and international environments.
ISO 41001 is a standard recognised worldwide, which strengthens the professional credibility of the organisation.
The standard encourages regular measurement of performance and identification of development opportunities.
The standard helps to ensure uniform and consistent operation of services.
Regular assessment of service requirements and customer needs improves partner relationships.
The well-regulated processes may reduce operating losses and increase efficiency.
The planned maintenance, efficient use of resources and performance measurement may contribute to reducing operating costs.
Many customers assess the certified Facility Management system as an advantage, especially in large corporate and international environments.
ISO 41001 is a standard recognised worldwide, which strengthens the professional credibility of the organisation.
The standard encourages regular measurement of performance and identification of development opportunities.
Higher service standard
The standard helps to ensure uniform and consistent operation of services.
Greater customer satisfaction
Regular assessment of service requirements and customer needs improves partner relationships.
More efficient operation
The well-regulated processes may reduce operating losses and increase efficiency.
Optimization of costs
The planned maintenance, efficient use of resources and performance measurement may contribute to reducing operating costs.
Competition advantage
Many customers assess the certified Facility Management system as an advantage, especially in large corporate and international environments.
International Recognition
ISO 41001 is a standard recognised worldwide, which strengthens the professional credibility of the organisation.
Continual Improvement
The standard encourages regular measurement of performance and identification of development opportunities.
Are you interested in a detailed offer?
Are you interested in a detailed offer?
Request a Quote →To whom is ISO 41001 recommended?
ISO 41001 is particularly recommended:
Facility Management service providers
for integrated FM service providers
building companies
real estate management organisations
companies operating office buildings, industrial parks or logistics centres
public institutions
Health institutions
educational institutions
to large companies with their own operational organisation
any organisation where the operation of facilities is strategic.
What is an ISO 41001 certification audit?
The certification audit shall include the following areas:
Structure of the Facility Management Management System
analysis of the environment and stakeholders of the organisation
management of risks and opportunities
definition and assessment of service levels (SLA)
Application of performance indicators (SMEs)
management of maintenance processes
evaluation of suppliers and subcontractors
Legal compliance
Measurement of customer satisfaction
Treatment of complaints
internal audits
management screening
results of continual improvement.
Audit Duration
1-3
audit day for small and medium-sized enterprises
The duration of the certification audit depends on several factors, including:
the number of members of the organisation
Number of sites
the nature and size of the installations
of the complexity of the Facility Management activities
of the extent to which subcontractors are involved
the number of integrated management systems.
For most small and medium-sized enterprises, certification audits typically take 1-3 audit days.
For organisations with larger or more sites, the duration of the audit may be longer.
The precise audit time shall be determined on the basis of international accreditation rules.
1-3
audit day for small and medium-sized enterprises
audit day for small and medium-sized enterprises
The Certification Process
01
How much for ISO 41001 certification?
The fee for certification depends on several factors:
any integrated audits.
Why Choose Us?
More than 10 years of audit experience
We have extensive experience in auditing different management systems.
Facility Management professional knowledge
During our audits, we have assessed the management system of a number of Facility Management providers, building managers and property management organisations.
Flexible certification solutions
We are working with several accredited certification organisations, so we can always propose a certification solution best suited to the organisation's activities, markets and business objectives.
Internationally Recognized Certificates
Certificates are issued by an accredited certification organisation and are thus internationally recognized.
Integrated audits
ISO 41001 can be effectively combined, for example, with ISO 9001, ISO 14001 and ISO 45001, reducing time and costs for audits.
Frequently Asked Questions
No, however, more and more customers evaluate or prescribe a certified Facility Management system.
No. It can also be used for organisations operating own facilities.
No. ISO 41001 supports compliance but does not replace compliance with relevant legislation.
Three years, with annual surveillance audits.
Yes. ISO 41001 can be well integrated, inter alia, with ISO 9001, ISO 14001 and ISO 45001.
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